Pomona, CA
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Cable Television
Currently, City Council Meetings are only available in audio tape. Copies can be obtained for a nominal fee from the City Clerk's Office at 909-620-2341.
If you would like to announce a special event in the Pomona community it must be approved by the City's Administration Department. To be considered for the cable reader board on Channel. 29, you can contact the City's Public Information Office at 909-620-2448.
The City Council Meetings are aired live on the first and third Monday of each month beginning at 7:00 p.m. on Channel 29.
Congress passed legislation in 1996 that severely diminished the ability of local governments to effectively ensure the quality and level of local cable TV service. Their rationale was that strict regulation was no longer necessary because competition in the marketplace would force cable companies to provide customers with quality service and competitive pricing. Unfortunately, there was not - and still isn't - any meaningful competition at the local level. Satellite companies are attracting a growing number of subscribers but there hasn't been any significant impact on cable company rates and services levels.
City Clerk's Office
City Council meetings are held on the 1st and 3rd Monday of the month at 6:45 p.m. Meetings are held at the Pomona City Council Chambers at the Civic Center Plaza. Special meetings are held on any of the remaining Mondays as needed.
By calling or visiting the Los Angeles Co. Registrar-Recorder at:
12400 Imperial Highway
Norwalk, CA 90650
562-462-2137 (24 Hour Taped Message)Contact the City Clerk's Office for all City Elections, including Voter Registration information. Contact the Registrar-Recorder/County Clerk for County and statewide elections, including, Recorder/County Clerk Operations and Voter Registration information.
West Covina Traffic Court
1427 West Covina Parkway
West Covina, CA 91790
Information: 626-430-2599 (Phone hours: 8:30 a.m. - 10:30 a.m. and 1:30 p.m. - 3:30 p.m.)
Payments: 213-742-1928
City Manager's Office/Administration
Can I leave a message for my Councilmember? How can I make an appointment to see my Councilmember/Mayor?
If you would like to leave a message for the Mayor or a Councilmember, you may do so by speaking to an Assistant or by leaving a message on the Councilmember's voicemail. If you have requested a meeting, the Assistant or Councilmember will contact you with possible appointment times if an appointment is necessary.
I want to open a business. Do I need a permit or license? How do I verify if a local business has a license for the City of Pomona?
Contact the Business License Division at 909-620-2343.
Please contact a supervisor in that department. If you have already spoken to a supervisor and are still dissatisfied contact the City Manager's Office at 909-620-2051.
Complaints about a Pomona business or its business practices should be referred to the Better Business Bureau at 909-825-6246 or State of California Department of Consumer Affairs at 800-952-5210 (toll free).
No, however the City ordinance restricts yard sales to four specific weekends per year. For additional information contact the Code Compliance office at 909-620-2374 for the weekend dates.
Contact the Pomona Superior Courthouse by dialing 909-620-3020 or Municipal Courthouse (909) 802-9944.
Community Delopment Block Grants (CDBG)
You can request a copy of the Consolidated Plan from the Neighborhood Services Department, Housing Division, and Grants Administration Unit by calling 909-620-3772.
To be eligible for this funding the City of Pomona must develop and follow a detailed plan which provides for, and encourages, citizen participation and which emphasizes participation by persons of low- or moderate-income, particularly residents of predominantly low- and moderate-income neighborhoods, slum or blighted areas, and areas in which the City proposes to use CDBG funds. To encourage participation the City provide citizens with reasonable and timely access to local annual meetings, information, and records related to the City's proposed and actual use of funds. The City also provides for public hearings to obtain citizen views and to respond to proposals and questions at all stages of the community development program, including at least the development of needs, the review of proposed activities, and review of program performance.
CDBG community development projects must be located within designated eligible neighborhoods, target areas, or demonstrate a benefit to lower income persons and in most cases, must be undertaken by either the City or a non-profit organization. In addition, the program or project must meet a national objective of the program and must be an eligible activity. Projects or programs must also be consistent with identified needs in the City's 5-Year Consolidated Plan.
Funding requests are made through a formal application process that is competitive. Funding awards are made by the City Council through a public hearing process.
The City of Pomona's CDBG program is funded by the federal Department of Housing and Urban Development (HUD). The purpose of CDBG funds is to provide resources to help cities counter problems of housing affordability, blight, economic decline and the shortfall of social services to low and moderate income persons, the homeless, and persons with special needs. The principal mission of the program is to benefit persons of low-moderate income, including the elderly, disabled, families and homeless.
To receive its annual CDBG entitlement grant, the City must develop and submit to HUD its Consolidated Plan. The Consolidated Plan is a comprehensive planning document and application for funding. The programs applied for utilizing the Consolidated Plan include CDBG, ESG and the HOME program. In its Consolidated Plan the City must identify its goals for these programs as well as for other housing programs. These goals serve as the criteria against which HUD evaluates the City's Plan and its performance under the Plan. This Consolidated Plan must certify that not less than 70% of the CDBG funds received will be used for activities that benefit low-moderate income persons and that the City will affirmatively further fair housing.
You can request a copy of the Consolidated Plan from the Neighborhood Services Department, Housing Division, and Grants Administration Unit by calling 909-620-3772.
Payment requests are turned in to the CDBG unit, along with required back-up documentation. Requests are processed and approved. Once approved, they are sent to Finance for check processing. Requests that are received by Finance and approved on Tuesday are ready in the next week. Payment requests received and approved after Tuesday go in the check run for the following week.
HUD is the funding source for CDBG funds and provides federal oversight for compliance with federal requirements, regulations and laws. The City is the receiver of grant funds and, as such, can carry out programs directly or can contract with one or more subrecipients (outside agencies) for programs and services.
A variety of services and projects are eligible under the CDBG program. Among them are public services to low-moderate income persons in the City and various rehabilitation, public improvement and infrastructure construction projects. The amount of funds expended on public services cannot exceed 15% of the year's grant amount.
Activities that are eligible for funding using the CDBG program include:
- Public facilities improvements.
- Public services.
- Economic development.
- Housing development and rehabilitation.
The funding cycle typically begins in November or December, depending on when the Department of Housing and Urban Development (HUD) notifies the City of its annual grant amounts.
Community Services
The City of Pomona allows jumping bounces at the parks as long as the bounce company being utilized meets the City of Pomona's insurance requirements. A permit is required and can be obtained through the Community Services Department at City Hall free of charge. A permit will only be issued after staff verifies the bounce company meets the City's insurance requirements.
The City of Pomona rents community centers for the public to use. Information may be obtained through the Community Services Department by calling 909-620-2321.
The Community Services Department rents picnic pavilions at the following locations: Ganesha, Country Crossings and Phillips Ranch Parks. All other parks are on a first-come, first-served basis. For more information on fees and rental rules please call the Community Services Department at 909-620-2321.
The Community Services office has a flyer that has information on various sports leagues within the City of Pomona as well as contact information.
Please refer to the City Calendar The Community Services Department produces a brochure with upcoming events planned by the City. A brochure can either be mailed to you or one may be obtained at the Community Services office in City Hall.
Finance/Revenue Management
The City processes:
The City does not process:
- Payments for other utilities (electric, gas, telephone, cable TV) - Please see your respective utility bills for complete payment information and instructions.
- Moving Violation Tickets or Non-Pomona Parking Citations - These payments go to the Municipal Court Building at 350 W. Mission Boulevard, just west of City Hall.
- Property Tax Payments - Property Tax bills and payments are handled through the offices of the Los Angeles County Tax Assessor, phone 888-802-2111 (toll free).
- Property Transfer Tax - This tax is collected at time of escrow closure. Any questions about this tax should be referred to the City of Pomona Revenue Manager at 909-620-2454.
Fire Department (LA County)
Yes. The business telephone numbers are to be used for non-emergency calls only. Please refer to the list below and find the address and telephone number for your local station.
The Los Angeles County Fire Department is funded through property taxes and does not charge for paramedic service. Ambulance companies are privately owned and should a patient require transportation by ambulance, they will charge a fee.
The Fire Department does not collect and dispose of hazardous waste. Hazardous Roundups are usually coordinated through local cities.
Yes. Our Fire Prevention Bureau is located here in Pomona and can assist businesses with questions relating to permits. 909-620-2216.
For more information on the Los Angeles County Fire Department, visit our website at https://fire.lacounty.gov/.
Housing
Yes. The City has a First-Time Homebuyer Mortgage Assistance Program (MAP) that provides down payment and closing cost assistance for first-time homebuyers. The assistance is up to $65,000 for a moderate-income buyer and up to $100,000 to a low-income buyer. Please contact 909-620-3631 for more information.
For most programs and projects, the program or project must be undertaken by either the City or another non-profit organization. In addition, they must meet a national objective of the program and must be an eligible activity. Projects or programs must also be consistent with identified needs in the City's 5-year Consolidated Plan. Funding requests are made through a formal application process. Funding awards are made by the City Council through a public hearing process.
HUD is the funding source for CDBG funds and provides federal oversight for compliance with federal requirements, regulations and laws. The City is the receiver of grant funds and, as such, can carry out programs directly or can contract with one or more sub-recipients for programs and services.
The City has a variety of grants. Through the Housing Division, there is the HOME Program, which operates the City's presidential rehabilitation program and other programs related to housing creation and improvement. The Emergency Shelter Grant (ESG) provides funding for the homeless and those at-risk of homelessness. In addition to these grants, there are grants through the State of California, other departments of the Federal government and grants through foundations and charitable organizations. Each grant has its own rules, regulations, and target markets.
A variety of services and projects are eligible under the CDBG program. Among them are public services to low-to-moderate income persons in the City and various rehabilitation, public improvement and infrastructure construction projects. The amount of funds expended on public services cannot exceed 15% of the year's grant amount.
The funding cycle typically begins in November or December, depending on when the Department of Housing and Urban Development (HUD) notifies the City of its annual grant amounts.
Human Resources
The City of Pomona accepts online applications for “open” positions only. Open positions are posted on the Job Opportunities web page and in the Human Resources Department Lobby, 505 S. Garey Avenue. An online City application must be submitted for each available position for which you wish to apply. A paper application or resume may not be submitted in lieu of an online application. Individuals requesting reasonable accommodation will be required to provide documentation of such a need with their application.
Call 909-620-2294 to request a form or visit the Human Resources/Risk Management Department, located on the second floor of City Hall. Completed claim forms are to be returned to the City Clerk's office in City Hall by mail or in person.
Applicants are notified by mail approximately three to five weeks after the application filing deadline has closed.
There are three types of tests administered to become a Police Officer: (1) a written examination; (2) a physical agility; and, (3) an oral interview. For detailed information regarding these tests, refer to the City's web page. There is an entire page about "How to be a Police Officer" which will assist applicants with the testing process for the Police Department.
The current job opportunities that are listed on the City web site are updated weekly. Additional details can be found on the Careers Page or call the City's job hotline at 909-620-CITY (2489).
Planning
The General Plan, required by the State of California, serves as the constitution for the physical and social development of the City. The role of the General Plan is to identify current and future needs in land use, community design, housing, transportation, public services, environmental quality, and economic viability, which are issues that affect the quality of life of all residents.
A zoning ordinance consists of the zoning text which describes all regulations, standards and procedures and defines the terms that are used) and a zoning map or maps (which delineate the location of all zoning districts.
Police Department
No, you can remain anonymous. Only if you dial 911 will Dispatch know where the call is coming from.
Copies of police reports may be ordered at the Police Department Front Desk, 490 West Mission Blvd. Copies cost $15 and will be mailed to you in 7 to 10 days. No reports are given at the front counter.
You may call the Watch Commander at 909-620-2151 or contact any field officer, front desk personnel, on duty supervisor at the Pomona Police Department. Contact may be in person, by phone or by mail. Complaint forms are available in the lobby of the main Police Station or you may file an online complaint here: File an Online Complaint.
The Pomona Police Department will respond 24 hours a day, seven days a week to any report of a violation of state or municipal laws or ordinances, if it involves criminal law over which the Police Department has jurisdiction. Issues over which the Police Department has no jurisdiction will be referred to the proper agency. To make a report, call 909-622-1241.
Call the Pomona Police Department's non-emergency number 909-622-1241 for any suspicious activities. "Suspicious" activity would include anything that seems even slightly out of place for your area or for the time of day during which it occurs. For instance unusual noises, barking dogs, anything suggesting foul play, danger, illegal activity, street vending, found evidence or contraband, and suspicious or abandoned vehicles should be reported. The emergency 911 number should be used to report emergency or "in progress" crimes.
Public Works
Please contact our Public Works counter at 909-620-2281 or 2282 to obtain a "Permit Parking" only on specific streets. There is no cost for this permit.
Please contact our Public Works counter on the 1st floor of City Hall or call 909-620-2281 or 2282. You must fill out an application in person or you may request one by mail. The cost for the permit is $40.00 for both a banner or street closure, If requesting a banner and it is for an event (i.e., carnival), it must be approved by the Redevelopment Agency. You must also include a picture of the banner. If the permit is for a street closure, you must also submit a drawing/plan of how the area is to be closed.
Please contact our Street Maintenance Division at 909-620-3665 and leave your name, phone number, address and description of the problem with the street.
Please contact our Street Maintenance Division at 909-620-3665 and leave your name, phone number, address, and description of the problem.
Please contact our Public Works counter in person or via U.S. Mail. If you have any questions, you can call 909-620-2281 or 2282. The cost of plans/specs varies depending on project.
Please contact our Traffic Division at 909-620-2261.
Please contact our Graffiti Removal Reporting Line at 909-620-2265 and leave your name, phone number, and the exact location of the graffiti. The turnaround time is usually within 24 to 48 hours, depending on the number of requests.
Bid results can be obtained by calling 909-620-2281 or 2282 or by visiting our Public Works counter.
Please contact our Traffic Division at 909-620-2261.
Please contact our Street Lighting Division at 909-620-2395 and leave your name, phone number, nearest cross street, pole number (if available), and exact location of the street light pole.
Whom do I call to assess whether or not a speed bump/hump, stop sign or traffic light can be installed on my street?
Please contact our City Traffic Engineer/Traffic Division at 909-620-2261.
Purchasing
Visit the PlanetBids Portal for statuses.
The City of Pomona utilizes PlanetBids™, a fully automated web-based vendor and bid management system. This system makes doing business with City of Pomona easier by providing vendors up-to-date information regarding bid and proposal opportunities and results. To register as a new vendor, visit PlanetBids New Vendor Registration and complete each form by navigating through the different tabs and submit to create a vendor profile.
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